Privacy Policy

Enviroserve is committed to protecting your privacy and ensuring that you feel secure when conducting business with us. This Privacy Policy explains how Enviroserve (“Enviroserve,” “we,” “us,” or “our”) processes personal data obtained from clients, suppliers, partners, employment candidates, website visitors (www.enviroserve.ae), social media users, and other data subjects.

This Privacy Policy describes what personal data we collect, how we obtain and use it, how long we store it, with whom we share it, how we protect it, and your rights regarding your data.

  1. Data Controller

Enviroserve acts as the data controller responsible for processing your personal data as described in this Privacy Policy.

Address: Dubai Industrial City, Dubai, United Arab Emirates

Email: [email protected]

By using our website or providing personal data to Enviroserve, you acknowledge that your data will be processed according to this Privacy Policy. If you disagree with any part of this policy, please refrain from using the website or sharing your data with us.

  1. Personal Data

Personal data encompasses any information that can identify you, either directly or indirectly. If you provide us with personal data regarding others, you must ensure that they are aware of this Privacy Policy.

Enviroserve does not sell or rent your personal data to third parties.

  1. Purposes for Processing

We collect and process personal data for the following purposes:

3.1 Provision of Services and Goods

Purpose: To provide recycling and waste management services, process orders, and fulfill contractual obligations.

Data Subjects: Clients and their representatives.

Personal Data:

  • Name, surname, position, represented entity
  • Contact details (email, phone number)
  • Service/purchase history, payment details
  • Communication history related to Enviroserve services


Legal Basis: Necessary for contract performance (Article 6(1)(b) General Data Protection Regulation “GDPR“) and compliance with legal requirements (Article 6(1)(c) GDPR).

Retention: Up to 10 years after the end of the business relationship.

3.2 Recruitment

Purpose: To process job applications and assess candidates.

Data Subjects: Job applicants.

Personal Data:

  • Name, surname, identification documents
  • Contact details (email, phone, address)
  • Education and work history
  • Recommendations, interview notes

Legal Basis: Legitimate interest (Article 6(1)(f) GDPR) and steps toward employment contract (Article 6(1)(b) GDPR).

Retention: 12 months after the recruitment process or 36 months with consent.

3.3 Supplier & Partner Relations

Purpose: To manage business relationships with suppliers and partners.


Data Subjects: Suppliers, partners, and their representatives.

Personal Data:

  • Name, surname, position
  • Contact details (email, phone number)
  • Payment details, communication records

Legal Basis: Necessary for contract performance (Article 6(1)(b) GDPR).

Retention: Up to 10 years after termination of the agreement.

3.4 Direct Interactions

Purpose: To respond to inquiries made via email, phone, or website forms.

Data Subjects: Individuals making inquiries.

Personal Data:

  • Name, surname, position
  • Contact details
  • Communication records

Legal Basis: Legitimate interest in responding to inquiries (Article 6(1)(f) GDPR).
Retention: 2 years after inquiry resolution.

3.5 Direct Marketing

Purpose: To send newsletters and promotions about Enviroserve services.

Data Subjects: Individuals subscribed to marketing communications.

Personal Data:

  • Name, surname, position
  • Contact details (email, phone)

Legal Basis: Consent (Article 6(1)(a) GDPR) or legitimate interest (Article 6(1)(f) GDPR).
Retention: Until consent is withdrawn or up to 2 years after the last interaction.

3.6 Social Media Interactions

Purpose: Managing Enviroserve’s social media accounts (LinkedIn, Instagram, Facebook) and engaging with users.

Data Subjects: Social media users interacting with Enviroserve.

Personal Data:

  • Social media profile name
  • Public comments, messages, interactions

Legal Basis: Legitimate interest in social media engagement (Article 6(1)(f) GDPR).
Retention: Subject to platform-specific policies.

  1. Cookies and Tracking Technologies

Enviroserve uses cookies to improve user experience and analyze website traffic. Some cookies require consent (Article 6(1)(a) GDPR). For more details, see our Cookie Policy.

  1. Data Sharing

We may share personal data with:

  • Service providers (IT, accounting, marketing)
  • Legal authorities (if required by law)
  • Business partners (for service fulfillment)
  • Social media platforms (when interacting with our accounts)
  • Affiliates and subsidiaries (for internal administration)

Data transfers outside the UAE comply with applicable UAE data protection laws and international best practices to ensure the security and confidentiality of personal data.

  1. Your Rights

You have the following rights under GDPR:

  • Right to rectification: Correct inaccurate data.
  • Right to erasure: Request deletion of your data.
  • Right to restrict processing: Limit how your data is used.
  • Right to object: Object to data processing.
  • Right to data portability: Transfer your data to another provider.
  • Right to withdraw consent: Withdraw consent at any time.
  • Right to lodge a complaint: File a complaint with a relevant authority.

For requests, contact us at [email protected]. We respond within one month, and for complex cases, we can extend our response time by two months.

  1. Data Security

We implement technical and organizational measures to protect your personal data. While we strive for security, no internet transmission is 100% secure.

  1. Changes to this Policy

Enviroserve reserves the right to modify this Privacy Policy. Changes take effect upon publication. If substantial updates are made, we will notify you separately.

  1. Disclaimer

Our website may contain links to third-party sites. Enviroserve is not responsible for their content or privacy practices.

For further inquiries, contact [email protected].